Question 1

What to happens after I book my styling session?

Accepted Answer

Once booking your desired time, you’ll recieve an email with a style form that will ask you all about you and your style dreams. Fill this out as soon as possible because this will allow time to source your perfect capsule wardrobe ready for your arrival. Once you arrive, you’ll get a complimentary coffee/drink of choice from the cafe whilst having a catch up about any style updates you have. Then you’ll start the fun part; trying on and putting outfits together from your hand selected capsule wardrobe!

Question 2

Where is the styling session?

Accepted Answer

Your styling session will be hosted in Clothemod’s shop within Sparks; a sustainable department store in Broadmead, Bristol.

Address: 78 Broadmead, Bristol, BS1 3DR.

You’ll be able to find Clothemod’s Style Boutique on the ground floor next to the stairs (spot the orange mannequins!).

Question 3

How do I communicate what I want to get from the session?

Accepted Answer

After you book a time and day that works for you for your session, you’ll received a confirmation email and a link to the style form which asks you all about your style dreams. You can also create an account on this website where you can ‘Update Style info’. You can also pop into the Clothemod Style Boutique in Sparks, 78 Broadmead, or organise a phone call, for a free consultation.

Question 4

Can I bring pieces from my own wardrobe to style with during the session?

Accepted Answer

Yes! If you have any thing in your wardrobe that you’re unsure of how to style; bring it to the session and we can build outfits around those pieces.

Question 5

Can I book a Styling Session with my friend or loved one?

Accepted Answer

Yes! You can book a Duo Styling Session which is tailored for two persons, where you both experience the styling service alongside your friend or loved one. It’s super wholesome!

Question 6

Do I need to fill out the style form before my session?

Accepted Answer

Yes, this is a very important part of the process and will enable you to get the most out of the session. This gives Meg the information to enable her to source your dream wardrobe ready for your arrival on the day of your session. The earlier you fill this out after booking, the better chance of Meg finding the best fashion for you. If you are unsure about any part of the style form, just pop Meg an email and she can help.

Question 7

What happens if I cannot attend my Styling Session?

Accepted Answer

Let Meg know as soon as possible and you can rearrange to another time/day that works for you. Unfortunately, your booking is non-refundable.

Question 8

Can I return anything from my purchases during the Styling Session?

Accepted Answer

Due to the unique nature of our secondhand and vintage pieces, in-store purchases are eligible for exchange within 7 days of purchase, provided items are returned unworn, with tags attached, and in original condition. The benefit of a Styling Session is that you are able to try on everything to see what is right for you. If the clothing has been clearly washed and damaged after purchase, the exchange will be denied. This exchange policy does not include shoes or earrings; these purchases are final.

Question 9

Can I get a refund for my styling session if I cancel it?

Accepted Answer

Unfortunately, Styling Session bookings are final. This is because work goes into preparing your session ahead of the booked time and day. Therefore no refunds will be issued if your session is cancelled. You can reschedule your session via your account, confirmation email or emailing meg@clothemod.com.

Sustainable Fashion Stylist

Frequently asked questions